(United States and Canada)

Explore Industries
2901 Leisure Island Way
Knoxville, TN 37914
(865) 219-2880


Products in the Explore Industries family of brands are supplied in the United States and Canada primarily through a network of independently owned and operated dealers authorized to sell and install various products under a license from Explore Industries USA, Inc. or its applicable affiliate (together with their respective affiliates, “Explore”). Explore Industries USA, Inc. is the product manufacturer and is completely separate from the independent sellers and installers who act as dealers. These dealers are not owners, employees or agents of Explore, have no right or authority to bind Explore, and are not authorized to make any claims regarding any products in the Explore Industries family of brands that are not contained in Explore literature. Explore is not responsible or liable in any way for the actions or omissions of these dealers or any related damage to persons, property or Explore products. Before entering into a contract with an Explore products dealer, retail purchasers are advised to undertake their own research and investigation regarding the dealer and to obtain independent legal advice regarding any contract and payment plan proposed. Any statements (whether written, oral or electronic) that assert any relationship between Explore and its dealers contrary to this notice are expressly disclaimed by Explore and should be disregarded.

All Explore entities hereby disclaim any and all liability for any act or omission of any dealer or any other person or entity who sells, installs, repairs or services products manufactured by Explore Industries USA, Inc., including without limitation liability for any damage to any Explore product or other damages caused by such dealer or other person or entity.

Explore Industries USA, Inc. offers a separate manufacturer’s limited warranty to retail purchasers of specific products in the Explore Industries family of brands, which limited warranty is separate and apart from any other or additional warranty or guarantee offered by any person or entity (including without limitation a dealer) who sells, installs, repairs or services products manufactured by Explore Industries USA, Inc. A copy of the current warranty for products in a specific Explore Industries brand can be found on the website for the applicable brand. Links to the relevant brand websites are provided on the Explore Industries website,


Explore provides the following notices to all buyers with respect to information and illustrations contained on any Explore website and/or in any Explore brochures, information sheets or other marketing materials (collectively, “Published Information”):

  • Product measurements and dimensions in Published Information are approximate and may vary due to enhancements in the manufacturing process made after publication. Measurements are from the widest point on each side of the outside edges and are provided as a guide. Please consult your Explore dealer for more detailed and the most current information.
  • Product colors and finishes in Published Information may vary to some extent from actual product colors and finishes.
  • Information contained in articles, blogs, forums, customer testimonials, certificates of recommendation, dealer pages and other Published Information may contain inaccuracies or typographical errors.


The ratio of raw materials used in our pool builds may change from time to time based on supply. However, these changes do not affect the limited warranty provided by Explore Industries USA, Inc.

Version Date: January 2023