As fiberglass pools continue to gain market share in the swimming pool industry, you’ll find yourself answering the same questions about fiberglass pools from potential customers. Being prepared with knowledgeable, confident responses not only builds trust but also helps convert inquiries into sales.

This comprehensive guide from Explore Industries addresses the top 10 questions about fiberglass pools your customers are asking, providing you with detailed answers to help educate your clients and close more deals. Whether you’re representing one of our premium brands or just starting with fiberglass pool sales, this information will strengthen your position as an industry expert.

How Long Does a Fiberglass Pool Installation Take?

One of the biggest selling points for fiberglass pools is their quick installation time. Unlike concrete pools that can take 2-3 months to complete, a typical fiberglass pool installation takes between 1-3 weeks from excavation to swim ready.

Key points to emphasize to customers:

• Fiberglass pools can often be swim-ready in as little as 7–10 days
• Pre-manufactured shells reduce on-site labor and weather delays
• Faster installs mean less backyard disruption and quicker family enjoyment
• Emphasize the speed advantage over concrete pools, which can take months

What is the Lifespan of a Fiberglass Pool?

Customers making a significant investment want reassurance about longevity. Fiberglass pools from quality brands like those in the Explore Industries family typically last 25-30+ years with proper maintenance.

Important points to discuss:

• Quality fiberglass pools can last 25–30+ years with basic care
• Unlike concrete, fiberglass doesn’t need acid washing or resurfacing
• Longevity depends on proper installation and routine water care
• This is a long-term investment that adds lasting value to the home

Emphasize that with proper care, today’s fiberglass pools represent a long-term investment that will serve families for decades.

Are Fiberglass Pools Customizable?

Many customers come in with the misconception that fiberglass pools offer limited design options. This presents an excellent opportunity to showcase the variety available through Explore Industries brands.

Key customization points to highlight:

• Wide range of shapes and sizes (freeform, rectangular, kidney, etc.)
• Built-in features like tanning ledges, benches, stairs and spas
• Customizable depths to accommodate different uses
• Various color options for the gelcoat finish
• Ability to add water features, lighting, automation and other accessories

While explaining that the shell itself comes pre-manufactured in a specific shape, emphasize how the surrounding features, accessories and finishes create a truly personalized backyard experience.

How Do Fiberglass Pool Costs Compare to Other Pool Types?

Price is inevitably a major consideration for most customers. Position fiberglass pools as offering excellent long-term value despite potentially higher initial costs than some alternatives.

Comparative cost breakdown to share:

• Initial installation: Fiberglass pools typically cost more than vinyl liners but less than high-end concrete pools
• Long-term maintenance: Significantly lower than both vinyl and concrete
• Energy costs: Lower due to smoother surface requiring less pump power
• Chemical usage: Typically, 30-50% less than concrete pools
• Resurfacing/liner replacement: Not required as frequently as other pool types

What Maintenance Do Fiberglass Pools Require?

The low-maintenance aspect of fiberglass pools is a major selling point that you should emphasize.

Fiberglass pool maintenance advantages to highlight:

• Non-porous surfaces resist algae and reduce chemical usage
• No liners to replace or surfaces to acid wash • Routine care includes skimming, filter cleaning, and water testing
• Compatible with salt systems—no special coatings needed
• A great option for homeowners wanting a lower-effort pool experience

Can Fiberglass Pools Be Installed in Any Climate?

Customers in regions with extreme temperatures often have concerns about durability. Reassure them that properly manufactured and installed fiberglass pools can thrive in virtually any climate.

Climate-specific information to provide:

• Fiberglass flexibility helps absorb freeze/thaw ground movement
• UV-resistant finishes prevent fading in sunny climates
• Winterization kits and best practices ensure cold-weather protection
• Proven performance in both hot and cold environments across North America

Emphasize that experienced local dealers understand regional requirements and adapt installation methods accordingly.

Do Fiberglass Pools Float or Pop Out of the Ground?

This common concern stems from misunderstandings about hydrostatic pressure. Address it directly to alleviate customer fears.

Technical points to explain:

• Properly installed pools include drainage and hydrostatic relief systems
• The pool, water, and surrounding concrete act as anchoring weight
• Risk is virtually eliminated with professional installation practices
• Educate customers that this is a myth—not a common reality

How Does the Fiberglass Pool Installation Process Work?

Customers appreciate understanding what to expect during installation. Outline the process to create transparency and build confidence.

Typical installation steps to explain:

1. Installation starts with site prep and excavation, followed by base setup
2. The factory-built shell is delivered and precisely leveled on-site
3. Plumbing, electrical, and backfilling follow before deck work begins
4. Equipment setup, filling, and water balancing complete the job
5. Most customers can expect a fully installed pool in 1–3 weeks

Consider creating a visual timeline handout with these steps to help customers visualize the process.

What Warranty Coverage Comes with a Fiberglass Pool?

Warranty details vary by manufacturer, so familiarize yourself with the specific coverage offered by your Explore Industries brands.

Warranty elements to highlight:

• Lifetime Structural Warranty
• 10-year gelcoat warranty
• Equipment warranties (varying by component)
• What’s covered vs. what’s excluded
• Transferability to new homeowners
• Registration requirements

Emphasize that quality manufacturers stand behind their products with comprehensive warranties that protect the customer’s investment.

How Will a Fiberglass Pool Affect My Property Value?

Customers often view pools as investments and want reassurance about resale value.

Value points to discuss:

• Professionally installed pools can increase resale value by 5–7%
• Fiberglass pools appeal to buyers due to lower maintenance costs
• Modern designs and integrated features enhance backyard appeal
• Warm-climate homes typically see higher pool-related ROI
• Durability and style help maintain value over the long term

Positioning Yourself as the Fiberglass Pool Expert

Equipping yourself with thorough answers to these common questions about fiberglass pools positions you as an authoritative resource for customers considering a pool purchase. The more confidently and completely you can address their concerns, the more likely they are to trust your expertise and choose your dealership for their pool project.

Today’s backyard pool customers have often done preliminary research online before visiting a showroom or contacting a pool dealer. Your ability to provide deeper insights and practical knowledge that goes beyond basic internet information demonstrates your value as a professional dealer.

Explore Industries is committed to supporting our dealers with ongoing education, marketing materials and technical resources. Contact an Explore Industries representative to learn more about additional dealer training opportunities and sales support tools available to help you convert more fiberglass pool sales.